AmericaOne's technical services department provides complete hardware support for cash distribution units nationwide. The AmericaOne Total Support program includes 24-7 website and telephone "Help Desk" support, full coverage of all parts and labor and a guaranteed 24 hour response time for dispatch of parts and on-site personnel for the facilitation of repairs. Other support services offered by AmericaOne include:

1. Proactive daily review of all locations.

2. Direct contact (via phone) made with locations to determine cause of no activity.

3. Monitoring of any anomalies in transaction levels considering immediate and historical performance to proactively identify problem units.

4. Dispatch of personnel and parts to repair out of service units.

5. Proactively alerting ATM owners of customer relation issues.

6. Regular scheduled upgrades, maintenance and cleanings included with Total Support Package.

7. Complete stock of parts and supplies with same day shipping.

8. Installation, removal, shipping and warehousing of units.