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What
should I look for when selecting a good ATM management company?
The
critical component for a successful ATM program is an effective
management system that will provide the most comprehensive
access to ATM networks, service, support, and technical assistance.
Keep in mind; equipment cost is only one aspect of selecting
an ATM provider and management company.
AmericaOne
will meet each client's unique and specific ATM needs. Our
proprietary software coupled with our internally developed
management systems will provide you with a level of service
and support currently unmatched in the industry.
No
other company in the industry is capable of offering you the
level of professional service, ATM management expertise, information
access options, and need-based equipment solutions that are
available through the management resources of AmericaOne.
TOP
What
is a surcharge fee and who decides how much my customers are
charged?
The
ATM owner determines the surcharge fee. Unlike many companies,
AmericaOne pays 100% of the surcharge fee. AmericaOne will
help to determine the best surcharge fee for the local area
and individual business needs. As an example, if an ATM completes
500 surcharged transactions per month and has a surcharge
of $2.00 per transaction, that business will be paid $1,000.00
in surcharge income. TOP
Other
than the surcharge, how can I benefit from having an ATM?
While
the surcharge income is the primary reason most businesses
have an ATM, there are many other direct benefits that can
be obtained from owning an ATM.
| • |
Reduces
dependency on credit cards |
| • |
Make
money on each ATM transaction. Credit card transactions
cost you money |
| • |
Higher
average transactions are a result of customers having
direct access to a convenient and safe source of funds.
A customer with an ATM card has immediate access to more
funds then an average customer |
| • |
Increase
total sales. Research indicates that 20% or more of the
funds withdrawn from an ATM will be spent at your business |
| • |
Increase foot traffic and customer loyalty. An ATM can
draw new customers into a location and increase daily
foot traffic. Customers appreciate the convenience provided
by an ATM located within businesses they frequent |
| • |
Encourages cash payment. Customers using your ATM will
reduce or eliminate the cost of handling bad checks and
charge backs from credit cards |
| • |
New
sources of income. An ATM can provide additional sources
of income through advertising, coupons, and dispensing
phone cards, stamps, and other products that are needed
by your customers |
| • |
Encourage purchase of high margin products. A customer
with a secure source of funds is more likely to make an
impulse purchase |
Many
companies are at a competitive disadvantage if they don't
have an ATM available to their customers. Demand for convenient,
safe, and reliable automated teller machine locations is increasing
daily as many government agencies, insurance companies, and
even some traditional employers are using ATM cards to provide
payroll and entitlement funds to their employees and customers.
This will dramatically increase the number of ATM cards being
used by your customers. TOP
How
much money will I need for the ATM?
Many
potential owners are concerned that they will need to keep
substantial sums of money in the ATM at all times. This is
not true. The amount of cash that the owner keeps in the ATM
depends on the transaction volume and ability to service the
ATM. Owners that are actively involved with their business
on a daily basis or have trusted employees can adjust the
cash load according to their needs. Cash withdrawals per ATM
user average around $60 dollars per transaction. Therefore,
if an ATM completes around 10 transactions per day or 300
transactions per month the ATM is expected to utilize $600
dollars per day and $18,000 per month in vault cash. How much
money is kept in the ATM and how often cash is added is one
of the major benefits of ownership. AmericaOne can help develop
an effective ATM management program for your location(s).
TOP
What
other expenses are involved in operating my ATM?
The
ATM requires a dedicated phone line (basic service) and standard
power outlet. AmericaOne managed ATMs will only call 800 toll-free
telephone numbers. There will be no long-distance charges.
TOP
Why
should I buy instead of having someone place a free machine?
AmericaOne
would be happy to evaluate your location(s) for a free placement
ATM. However, keep in mind that ownership of the ATM provides
its proprietor with the greatest potential for profit and
control of the surcharge fee charged. An AmericaOne representative
will develop a specific ATM program tailored to your unique
ATM and customer needs. TOP
Is
there a benefit to leasing the equipment?
| 100%
FINANCING: |
Leasing
provides 100% financing with no down payment required.
Out-of-pocket expenses such as delivery, installation,
and maintenance can be included as well. |
| FIXED
RATED: |
Hedge
against inflation. Lease payments are fixed for the lease
term and therefore are not subject to inflationary increase
or interest rate fluctuations. |
| CONSERVES
CAPITAL: |
Leasing
allows you to better manage your capital by employing
available funds in the day-to-day operation of your business.
|
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PRESERVES BANK LINES: |
Leasing
allows a company to avoid the use of short-term bank lines
- conserving borrowing capacity for financing inventory,
accounts receivable and other short-term needs. |
| SIMPLE
DOCUMENTATION: |
Equipment
leases do not contain restrictive financial covenants
typically associated with bank term loans. |
| AVOIDS
OBSOLESCENCE: |
Leases
recognize that the use of the equipment is more important
than ownership. Leasing has the possibility of upgrading
equipment during the lease terms. |
| TAX
ADVANTAGES: |
Lease
payments can be fully deductible resulting in lower after
tax cost. |
| FLEXIBILITY: |
Equipment
leases can be structured with variable payment terms and
a variety of options to meet the needs of any business.
|
| ALTERNATIVES: |
Leasing
provides a new source of funds and increases available
capital. Very attractive during periods of expansion or
when "tight" money conditions exist. |
| IMPROVES
CASH FLOW: |
Longer
lease terms and lower monthly payments can improve cash
flow. TOP |
What
kind of cards can be used at my ATM?
Network
access is critical to the success of your ATM program. AmericaOne
provides free access to the major national and regional networks.
With
AmericaOne you have access to Visa, Plus, MasterCard, Cirrus,
Maestro, Discover, AFFN, American Express, Star, Pulse, Honor
and shortly MAC. Our network is also on line for EBT through
the Quest network. In short, most debit and credit cards are
accepted at our ATMs. TOP
How
much is the surcharge fee?
The
surcharge fee is determined by you. And AmericaOne pays you
100% of the surcharge fee. AmericaOne will help determine
the best surcharge fee for your local area and business needs.
TOP
If
I buy the ATM, should I use my own cash?
AmericaOne
is a full service ATM management company. Management is our
core competency. We can determine how best to service each
ATM. Leasing cash, while a very feasible alternative, will
reduce profit potential. Let the team of ATM experts at AmericaOne
help to determine the program that will meet your needs. TOP
How
long does it take to get my money back after it is withdrawn
from my ATM?
Money
withdrawn from an ATM is electronically deposited to the ATM
owner's bank account within 24 to 72 hours. TOP
How
does the ATM process work?
An
AmericaOne ATM will use an 800 toll-free line to access the
national and regional networks. The network will confirm customers
account information. The ATM is then given authorization to
complete the requested transaction. The amount of the transaction
is then withdrawn from the customer's bank account and is
transferred to the ATM owner's bank account in approximately
24-72 hours. Additionally, the surcharge amount is also deducted
from their account and is processed for payment to AmericaOne.
AmericaOne then produces a complete transaction summary report
that is sent along with your surcharge rebate check. If there
is any problem with the customer's account, the transaction
is denied. TOP
Service
and Technical Support?
AmericaOne
is a premier ATM management company with a sophisticated service
and technical support department and a 24-hour technical support
desk that stands ready to help you with any questions, concerns,
or service needs. Most times, our team of technicians will
be able to diagnose and resolve most issues during an initial
call. If the concern cannot be resolved over the phone, AmericaOne
will dispatch a qualified and specially trained service technician
to your location. TOP
Who
pays for any required repairs and service calls?
AmericaOne
has several solutions that can be tailored to meet your unique
and specific needs. We won't put any business in a one-size
fits all type program that may or may not meet an organization's
specific needs. An AmericaOne representative will help determine
the program that will provide your business the most service
at the best cost. TOP
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