|
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
       |
|
|
|
|
• Check for power to the unit • Check phone line for dial tone, interference, and/or static • Power fail the ATM and modem by unplugging unit, wait 3 seconds, and re-plug unit • Check for low paper or currency • Check three cables on the rear of the POS device (back of the screen) • Print <Device Status> to receipt printer from Maintenance menu • Retrieve DI Codes from the journal tape (i.e., Paper Low: DI01 2D:50:00) If you are unable to bring your ATM back on line after completing these steps, please contact AmericaOne's Customer Support Service Department. The instructions provided above are a "Quick Reference" guide to the basic operator tasks associated with your ATM. Please refer to your ATM operator's manual for more detailed instructions or additional procedures. If you require further assistance, please contact AmericaOne's Customer Support Service Department available 24 hours a day toll free at 888-968-2274. Our staff of Technical Support Specialists will be happy to assist you.
|